All Design Essentials products are backed by The McBride Guarantee. We will gladly refund or replace an order due to fulfillment and/or carrier issues. If you simply change your mind about a purchase, no problem! We will refund your order once unopened items are received at our fulfillment center. Please keep in mind, the consumer is responsible for shipping charges.
Please contact us at firstname.lastname@example.org or call us at (800) 535-8683. Allow our Customer Service Department to get back to you within 24-48 hours.
All returns must be authorized through our customer service department first before being shipped back to our warehouse. Failure to do so may cause a delay in processing your return.
The McBride Guarantee: This product is guaranteed to meet McBride Research Laboratories quality performance standards or your money back.