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return-policy

Return Policy 

All Design Essentials products are backed by The McBride Guarantee. We will gladly refund or replace an order due to fulfillment and/or carrier issues. If you simply change your mind about a purchase, no problem! We will refund your order once unopened items are received at our fulfillment center. Please keep in mind, the consumer is responsible for shipping charges.  

Please contact us at custservice@mcbrideresearchlabs.com or call us at (800) 535-8683. Allow our Customer Service Department to get back to you within 24-48 hours.

All returns must be authorized through our customer service department first before being shipped back to our warehouse. Failure to do so may cause a delay in processing your return.

The McBride Guarantee: This product is guaranteed to meet McBride Research Laboratories quality performance standards or your money back.

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